IncomeMax Community Interest Company is the lead organisation for the delivery of Connect for Help. IncomeMax is a social enterprise providing independent personal money advice to help households take control of their finances. IncomeMax will identify ways for households to increase income, reduce bills and deal with any problem debts. They can also help overcome tricky obstacles like phone calls to government departments, claims forms and incorrect benefits decisions.
Bierce provides the experienced Energy Advice Team that are receiving the calls and online referrals to the Connect for Help service. They carry out the initial phone assessment with clients, and arrange and deliver additional help and support including detailed energy advice and referrals to local organisations.
Agility Eco provides expertise in energy efficiency and project management, and supports eligible Connect for Help clients to have free heating and insulation measures installed in their homes.